Goodwill Guidance Counselling, Stress Management & Careers Guidance
for Southampton and Hampshire

Working agreement

Confidentiality and privacy are a vital part of the overall working agreement that helps create a safe and effective space. We would both discuss and sign this before starting any work together.

Confidentiality and privacy policy
All our conversations are confidential. There are certain situations where I have a legal obligation to break confidentiality linked to areas such as terrorism, drug trafficking and road traffic offences.

It is normal to experience troubling thoughts and feelings at times during counselling and personal development work. However, if either of us become concerned about your mental health or that you may harm yourself or anyone else, I shall ask you to speak with your GP or another relevant professional as a matter of urgency. If you choose not to and my concerns about your wellbeing escalate, I may need to inform relevant professionals, where possible with your consent.

I maintain client anonymity during supervision unless situations like the above require disclosure.

I keep anonymised, paper: initial appointment summaries, factual session summaries and self-assessment measures. All are kept for five years after we have finished. You may ask to see these at any time. I delete emails and text messages after replying to them. As I do not save your contact details in my phone, please include your name if you text me.

Please show if you would like to be contacted in future e.g. research project, case study for new methods etc. This happens very seldomly! Yes please [ ] No thanks [ ]


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